*We ship Standard with Canada Post. Extra costs will automatically be applied for tracking & express shipping*
We regret to inform our customers that Cleo & Co is not to be held liable and does not take responsibility for lost and/or damaged packages. If you have received a damaged package or product, or if you believe your package has been lost - please contact us and we will happily figure out a solution and give the best customer service possible.
Cleo & Co strives to keep our customers purring and tails wagging!
Product & Product Care
We regret to inform our customers that because our products are made-to-order, Cleo & Co does not accept returns or exchanges unless you receive damaged or incorrect products
If you have received a damaged or incorrect product, please Contact Us!
Yes! Cleo & Co offers customized products. Visit our Contact Page, or send us a message via Email or Instagram with your request!
We recommend our customers handle every product with care Each product is made to be hand-washed and/or spot-washed only